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Language: SpanishDescription: Objetivos: Proporcionar a los participantes las herramientas para desarrollar un producto o servicio innovador para ingresar en el mercado teniendo en cuenta: la legislación, el desarrollo de productos, la seguridad, la eficacia y la capacidad de respuesta del mercado.

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Start Date: upon registration

Tuition: $395.00



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Language: SpanishDescription: Modern, author, market, avant-garde or traditional cuisine, are some of these new facets of the kitchen that involve a lot of content, professional work and time spent on research and development of new or existing products. Among all these ways of working in these trends, we found some approaches very different base, various technical applications and great content that gives form and substance, but in all cases, talk about the necessary balance between product, kitchen and customer between technology and art, between science and cooking.In the kitchen everything fits, a professional can implement the concept you want, because it is a land without limits or boundaries, with only one rule: any kitchen we choose, we must develop it properly, implement it without skimping on her time and effort, bring it to reality by a professional and neat work.In "Modern Kitchen, Author and Market" look at these three groups, we will see development and concepts that support them, as well as the possibilities offered by a professional on the progress of its work.Instructor Description: Este curso incluye un mentor y ayuda asistencia escritorio educativo.

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Start Date: upon registration

Tuition: $99.00



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Language: SpanishDescription: Primitive and indigenous peoples Iberians, Celts invasions, Phoenician traders, Roman conquerors, formed the historical panorama of centuries before our era. The Arab invasion and the Jewish presence, meanwhile, marked the first centuries of our era, forming a very different from the rest of Europe medieval world. And the excitement of the discovery of America in modern era with the arrival of new foods, all of them crucial for European cuisine, were factors of development and modification also for the different Spanish cuisines.Courtly kitchen, monastic kitchen, French influence, and secular hungers of rogues are also very important influences on the development of Spanish cuisine, which is complex and varied, and that is influenced by both the cultural and historical development as the varied geography and climate of the different Spanish regions. Thus, it is a compendium of history, geography, culture and civilization, arrival of new foods, application of various culinary and development of certain eating patterns that are the "kitchen fund" of Spanish cuisine techniques.Finally, the arrival of the technological world with the advent of technology in the cooking pots, physics and chemistry of cooking, has led to great Spanish culinary achievements, and their international recognition as one of the most important and best achieved cuisines s . XXI.Instructor Description: Esta clase es un curso de estudio independiente . Los estudiantes tendrán todos los recursos necesarios para completar con éxito el curso dentro del material en línea. Un servicio de asistencia estudiantil está disponible para apoyo técnico durante la matrícula del curso.

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Start Date: upon registration

Tuition: $245.00



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Language: SpanishDescription: La importancia de la comunicación, y de los procesos seguidos en la atención al cliente, es especialmente relevante en el sector turístico por sus características (es más dependiente de valores intangibles cuyo enlace principal es la comunicación). La existencia de un canal de información constante entre el cliente y la empresa que proporciona el servicio turístico, no es sólo una herramienta de marketing y fidelización sino, en muchas ocasiones, la única garantía para el cliente de que el servicio cumple con los requisitos de calidad. Esto se debe a que el momento de consumo del servicio no coincide con el momento de adquisición del mismo, creando cierta incertidumbre en el proceso.Independientemente de que la comunicación con el cliente sea directa, no podemos olvidar que debemos poner de relieve nuestras mejores cualidades y hacer uso de nuestra capacidad de comunicación, verbal y no verbal, para que el cliente se sienta cómodo. Se trata de crear la atmósfera idónea para lograr nuestro objetivo.Instructor Description: Este curso incluye un mentor y ayuda asistencia escritorio educativo.

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Start Date: upon registration

Tuition: $60.00



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Language: SpanishDescription: Este curso le proporcionará los conocimientos necesarios para acheive los objetivos descritos y un dominio de la materia en el marco de un trabajo profesional.Los Objetivos Del Presente Curso Son Diseñar Y Realizar Decoraciones Para Todo Tipo De Elaboraciones Culinarias, Aplicando Las Técnicas Gráficas Y De Decoración Adecuadas.Instructor Description: Esta clase es un curso de estudio independiente . Los estudiantes tendrán todos los recursos necesarios para completar con éxito el curso dentro del material en línea. Un servicio de asistencia estudiantil está disponible para apoyo técnico durante la matrícula del curso.

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Start Date: upon registration

Tuition: $189.00



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Language: EnglishDescription: This Dining Room & Banquet Management course is ideal for a student that wants to move into hospitality management. Its emphasis is on the service aspects of a business that will distinguish an outstanding dining experience. The course includes the history of dining room and banquet service, the proper techniques of service, sanitation requirements, and important merchandising concepts. In addition, information about reservations, priority seating, and reservations systems is also included.After completing this course, you should be able to:• Define principles for dining service, sanitation, and presentation• Identify guidelines and various styles of serving• Comprehend training and managing needs of service personnel• Identify the steps for managing the dining experience for guests• Comprehend the principles for banquet business managementInstructor Description: This class supported by an Educational Mentor. Our educational mentors have worked or are working in the subject they mentor. Educational Mentors reviews student work, student progress, and interacts with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Start Date: upon registration

Tuition: $1,995.00



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Language: SpanishDescription: Este curso le proporcionará los conocimientos necesarios para acheive los objetivos descritos y un dominio de la materia en el marco de un trabajo profesional.El Objetivo General Del Curso Es Dar A Conocer Al Alumno Una Serie De Herramientas Básicas De Análisis De Los Costes De Platos En Cocina, Elaboración De Escandallos Y Técnicas De Fijación De Precios De Venta, Con El Fin De Mejorar La Rentabilidad De La Empresa Y/O Facilitarle La Toma De Decisiones.Los Objetivos Específicos Son: *Facilitar Al Alumno Conocimientos Teóricos Y Prácticos Actualizados Para Gestionar Con Eficacia El Control Económico Del Restaurante O Empresa.*Aprender Las Técnicas Para Realizar Escandallos En Cocina.*Realizar Test De Rendimiento Sobre Los Productos Para Calcular Las Mermas Y Desarrollo De Escandallos Reales.*Mejorar Los Tiempos De Gestión Con El Fin De Disminuir Costes Y Simplificar Cálculos.*Permitir Tener Un Control Total Sobre Los Costos Incurridos, Facilitando Así La Mejora Continua En Busca De Una Mejor Eficacia De La Cocina.*Facilitar Y Ayudar En La Toma De Decisiones A Niveles Gerenciales.Instructor Description: Esta clase es un curso de estudio independiente . Los estudiantes tendrán todos los recursos necesarios para completar con éxito el curso dentro del material en línea. Un servicio de asistencia estudiantil está disponible para apoyo técnico durante la matrícula del curso.

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Start Date: upon registration

Tuition: $139.00



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Language: EnglishDescription: Each year millions of Americans get sick, hundreds of thousands are hospitalized, and several thousand die from tainted food served in restaurants or prepared at home. This is unfortunate because most foodborne illnesses are caused when food is not handled properly. Regardless if workers are in a full-service eating establishment, working a street corner deli cart, cooking for everyone at the annual company picnic, or simply bringing in a dish for the monthly office pot-luck, it is crucial that they know and follow the generally practiced food safety techniques set by local, State, and Federal agencies. The same skills used in the workplace can also be applied at home, letting workers keep their families and selves safe. This course will cover basic food safety techniques expected in professional eating establishments.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Start Date: upon registration

Tuition: $40.00



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Language: SpanishDescription: Este curso cubre destinos turísticos. Cubriendo destinos nacionales e internacionales por área geográfica. Al estudiar este curso, obtendrá confianza en su capacidad para vender destinos, responder preguntas comunes hechas por clientes de viajes y proporcionar valiosos consejos que los clientes están dispuestos a pagar.Instructor Description: Este curso incluye un mentor y ayuda asistencia escritorio educativo.

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Start Date: upon registration

Tuition: $40.00



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Language: SpanishDescription: Este curso enseña el concepto de tratar a los clientes como invitados y crear una experiencia "WOW" para ellos. Muchos otros cursos en esta área de tema saltar sobre la estrategia de servicio centrada en los huéspedes en la hospitalidad o servicio.Instructor Description: Este curso incluye un mentor y ayuda asistencia escritorio educativo.

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Start Date: upon registration

Tuition: $60.00



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Language: EnglishDescription: This program has six modules:•Hospitality: An Introduction•Managing Quality Service in Hospitality•Hospitality Sales •Support Center Analyst•Becoming a First Time Manager•Dealing with Difficult PeopleHospitality: An Introduction provides a detailed description of the many facets of the Hospitality and Tourism sector, including tours and travel, hotels, restaurants, culinary, casino operations, cruises, and the recreation and leisure industries. Personal profiles of industry leaders highlight the wide range of career opportunities available in the field. This course discusses the Hospitality and Tourism industry's evolution toward increased internationalization and integration. Industry vignettes offer a behind-the-scenes view of real-life job tasks and career success stories. Each module of this course features practical case study scenarios, including business and social attitude comparatives, advertising and marketing messaging, financial modeling, and competitive analysis formulation.After completing this course, you should be able to:• Define the mission and product of hospitality• Identify factors to consider when managing lodging• Comprehend the basics of hospitality and the food service industry• Identify events, functions, and operations related to hospitality industry• Identify current trends in hospitality and its direction in the futureManaging Quality Service in Hospitality teaches the concept of treating customers as guests and creating a "WOW" experience for them. Many other courses in this subject area skip over guest-focused service strategy in hospitality or service. This course fully covers the topic of managing hospitality organizations by using real life experience from companies like Walt Disney Company, Marriott, Ritz-Carlton, Darden Restaurants, Southwest Airlines and many others. Each module includes at suggested hospitality activities for students, in which students are encouraged to visit local organizations to talk with guests, employees and managers to obtain a variety of perspectives on the guest experience. Other activities will have students going to the internet to visit established sites for hospitality organizations.Real and hypothetical hotels, restaurants, and other business types found in the hospitality industry are included as case studies giving the opportunity for reflection on hospitality concepts and principles. The "Ethics in Business" segments encourage students to analyze ethical issues associated with each topic. After completing this course, you should be able to:• Identify the steps for preparing a hospitality service strategy• Define the beliefs, values, and norms of hospitality culture• Identify strategies for training, motivating, and rewarding hospitality service staff• Identify the steps for developing and implementing a service delivery system• Identify the steps for measuring service delivery and repairing service delivery gapsDrawing from the insights of leading sales executives, Hospitality Sales covers the changing hospitality sales profession, including the three emerging selling roles and when to use them. Transactional selling, consultative selling, and alliance selling are unique approaches that salespeople use depending on situational factors. This course explores customer motives and how sales professionals can tailor their approach to the buyer’s perception of value. This Hospitality Sales course will help you understand the new world of buyer-seller relationships and succeed in each sales situation. After completing this course, you should be able to:• Comprehend the basics of the hospitality industry• Identify factors affecting the buyer-seller relationship• Identify the steps for approaching and negotiating with the buyer• Identify the steps for forming a proposal and implementing after the sale• Identify the steps for managing your career as a sales professionalInstructor Description: This class supported by an Educational Mentor. Our educational mentors have worked or are working in the subject they mentor. Educational Mentors reviews student work, student progress, and interacts with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.Certification: Not Applicable

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Start Date: upon registration

Tuition: $3,995.00



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Language: EnglishDescription: In today’s competitive hospitality market, understanding sales and marketing is essential to succeed in the hospitality business. Our Hospitality Sales and Marketing course dives into specific market segments, such as travel, food service, lodging and events. The content draws upon practical experiences and new trends related to customer relationship management, advertising, social media and technology. This course explores customer motives and how sales professionals can tailor their approach to the buyer’s perception of value. After completing this course, you should be able to:Identify the concepts of customer relationship management, the marketing mix and what to look for when recruiting and hiring effective salespeopleRecognize the importance of internal marketing and sales, proper advertising, and telephone sales for increased sales productivityRecall the steps for marketing to business and leisure travelers, as well as travel agentsList how to market and sell to specific segments, restaurants, and loungesIdentify how to promote catered events and develop leadsInstructor Description: This class supported by an Educational Mentor. Our educational mentors have worked or are working in the subject they mentor. Educational Mentors reviews student work, student progress, and interacts with students as needed. They respond to any questions or concerns you might have, as well as encouraging and motivating you to succeed.

Self-Paced

Online 24/7 (Dates:Upon Registration)

Location : Online

Start Date: upon registration

Tuition: $3,695.00



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